Shipping Options

At DanielleArt, we take great care in packing and delivering your artwork safely. Below are the available shipping options for both local and international customers.

---

Local Shipping (Singapore)

1. Self-Collection (Free)

Customers may choose to self-collect their artwork at a designated location in Singapore.

• Self-collection is by appointment only.

• After your order is confirmed, we will contact you to arrange a suitable date and time.

• Please bring your order confirmation email as proof of purchase.

Self-collection is recommended for customers who prefer to handle their artwork personally and avoid courier-related risks.

---

2. Local Delivery (Courier Service)

We offer secure, door-to-door delivery within Singapore.

• Delivery timelines: 3–7 working days after order confirmation.

• Delivery fees (if any) will be displayed at checkout.

• All artworks are packed with protective materials to ensure safe transit.

If you require urgent delivery, please contact us at https://danielleart.co/contact/ and we will do our best to accommodate your request.

---

International Shipping

3. International Delivery via DHL Express

For customers outside Singapore, we ship worldwide using DHL Express, known for reliable global service.

• Delivery timelines vary by destination, typically 5–14 working days.

• Shipping fees are calculated at checkout based on your location, size, and weight of the artwork.

• All artworks are shipped with:

  • Professional protective packaging

  • Tracking number

  • Basic transit insurance (upgrade options available on request)

Customs & Import Duties:
International customers are responsible for any customs duties, taxes, or processing fees charged by their country. These vary by location and are not included in our shipping fees.

---

Shipping Best Practices

To ensure the safe arrival of your artwork:

• Each painting is packed using acid-free materials, corner protectors, and sturdy outer boxes.

• For large artworks, we may ship in custom-built crates for added protection.

• A tracking link will be emailed once your order is shipped.

• Please inspect your package upon arrival and contact us within 48 hours if you notice any damage.

We accept all major credit cards and Paypal.

Please see this link for return and refunds.